Support our Community!

We are fortunate to have such a supportive downtown with over 20,000 people who work here on a daily basis. In light of COVID-19, many businesses have made the wise decision to have their employees work remotely.

Our hospitality and retail businesses rely on these employees to buy their coffee, lunches, treats and run errands.

Many of our hospitality and retail businesses have had to make the difficult decision to temporarily close.

Please support them if you can by buying gift cards online to use in the future. Just think how great it will feel when all is back to normal and you have a stash of gift cards to spend! Alternately, order take out!

Here are direct links to purchase gift cards or items from our Downtown Hamilton BIA businesses.

Equal Parts Hospitality

Berkeley North (email

The Mule  (email

Toast Wine Bar (email

Take out options

(S) – Skip the Dishes

(U) – UberEats

(R) – Through the restaurant

*  – Alcohol delivery available

Tim Horton’s (S)(R)

Sapporo Restaurant (S)(R)

Kenzo Ramen (S)

Saigon House (S)(R)

National Pizza Place (S)(R)

Gino’s Pizza (S)(R)

Popeyes Louisiana Kitchen (S)

Pizza Pizza (S)(R)

8090 Tea House (S)(U)

Sana Grill (S)

Tea Fun (S)(R)

King’s Pizza and Wings (S)(R)

Sugar Marmalade (S)

The Mule (R)*

Sagarmatha Curry House (R)

Perogie Bar (R)(U)

Toast Wine Bar (R)*

Berkeley North (U)*


The French & The Diplomat (R)* take out through Aberdeen Tavern

Support your local pizza place! They have had effective delivery covered for decades!

If you need a break at home for some retail therapy. Here are some great options:


The Local Skateshop

Relay Coffee (use code HAMONT for free delivery in Hamilton)


1UP Games (coming soon)

The Witch’s Fix

Charles & Hunt

Businesses Temporarily Closed

Capri Ristorante


La Piazza

Uncle Ray’s Food & Liquor

Relay Coffee Roasters (coffee delivery available online)

Frat’s Cucina


Club 77

Bad & Boujie

Black Rabbit Social Club

Zen Lounge

Assembly Gallery

Industria Pizzaria and Bar

Dr. Disc

Redchurch Cafe

The French

The Diplomat

Burrito Boyz

Bread Bar (Locke location still open for takeout)


Information & Resources for Businesses

The Hamilton Chamber of Commerce, in partnership with the City of Hamilton, Hamilton Economic Development, and the Flamborough and Stoney Creek Chambers of Commerce, have created a comprehensive website featuring developments pertaining to COVID-19. Click here to view a summary of information including Government Assistance,
Small Business Support, Exporting & Trade Resources, Employment & Legal Assistance and
Transportation Resources.


COVID-19 Information – Primary Websites

Federal Government

Provincial Government

City of Hamilton


Programs Available in Response to COVID-19


Ontario Adopts Temporary Measures to Support Bars, Restaurants and Alcohol Retailers During the COVID-19: Effective immediately, licensed restaurants and bars in Ontario may sell alcohol with food takeout and delivery orders between the hours of 9:00 am and 11:00 pm. All active liquor licensees may immediately begin offering this service if they choose and there is no application process or fee required. Liquor may be sold for takeout or delivery through a third party, such as a food delivery service or ordering platform, provided they are acting on behalf of the licensee. Full details here.


Canada Emergency Response Benefit (CERB): The benefit will provide $2000 / month for the next four months for workers who are not getting a paycheque because of COVID-19. This includes:

  • Persons who have lost their job due to COVID-19
  • Persons who are contract workers who can no longer work due to COVID-19
  • Persons who are Self-employed who can no longer work due to COVID-19 (such as independent small business owners)
  • Persons who are sick or in quarantine and not receiving a salary due to COVID-19
  • Persons who are looking after someone who is ill due to COVID-19
  • Persons who are looking after children due to school & daycare closers caused by COVID-19
  • Persons who are employed but are not receiving an income due to COVID-19 disruptions (Such as employees of non-essential businesses)

An application portal will be launched very soon, and applicants will receive funding within 10-days of applying. CERB payments will be issued every four weeks and will be available from March 15, 2020 to Oct. 3, 2020. Offered by the Federal Government, click here for more.


Small Business Tax Deferral: The CRA will allow all businesses to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after March 19, 2020 and before September 2020. Click here for more.


Deferral of Business Education Tax Payments (commercial property tax) The province announced that it will defer the quarterly municipal remittance of the business education property tax to school boards by 90 days. This will allow municipalities to also provide property tax deferrals to businesses while ensuring school boards continue to receive their funding. Click here for more.


Provincial Tax Relief: The province announced that it will provide five months of interest and penalty relief for businesses to file and make payments for the majority of provincially administered taxes. Click here for more.


Ontario Providing Electricity Relief to Small Businesses: The provincial government has suspended time-of-use hydro rates for a period of 45-days, holding electricity prices to the off-peak rate of 10.1 cents-per-kilowatt-hour. This discount will be applied automatically for all customers. Click here for more.


Employer obligations for workers infected with COVID-19: Currently under the Occupational Health and Safety Act, if an employer is advised that a worker is ill resulting from an exposure at work (including COVID-19), or a claim has been filed with the Workplace Safety and Insurance Board (WSIB) with respect to COVID-19 exposure at work, the employer must notify the Ministry of Labour, Training and Skills Development in writing within four days. The employer must also notify the workplace joint health and safety committee or a health and safety representative and trade union, if any. More details here.


The Employment Standards Amendment Act 2020: Provides job-protected leave for employees who are in isolation or quarantine due to COVID-19, or those who need to be away from work to care for children because of school or daycare closures or to care for other relatives. Retroactive to January 25, 2020, and employees cannot be required to show sick notes. Click here for more.


Temporary Business Wage Subsidy: A subsidy equal to 10% of employee remuneration paid for a period of 3 months up to a maximum subsidy of $1375 per employee and $25,000 per employer between March 18, 2020 and June 20, 2020. The subsidy is provided to businesses through employers reducing their payroll remittances of federal and provincial income tax by 10% of qualified employees’ salaries, not including CPP or EI. The Temporary Business Wage Subsidy can be utilized by corporations that are also eligible to receive the small business deduction when filing their corporate taxes, as well as non-profit organizations and charities.

Note 1: Businesses that qualify for the small business deduction are Canadian-controlled private corporations with taxable capital employed in Canada of less than $15 million.

Note 2: Businesses must manually calculate the subsidy based on the CRA guidelines – companies must keep records of all information used to determine the subsidy, including total remuneration and taxes that were deducted during that time, and the number of employees who were paid.

Click here for full details.


Employment Insurance Work Sharing Program: A program that helps employers and employees avoid layoffs when there is a temporary decrease in business activity beyond the control of the employer (such as COVID-19) provides a 10% percent wage subsidy for the next 90 days, up to a maximum of $1,375 per employee and $25,000 per employer. More details here.


Employment Insurance (EI) – Regular Benefits: Employees who lose their job through no fault of their own, and have been without work and pay for at least seven consecutive days, and have worked for the required number of insurable hours in the last 52 weeks since their last claim. Individuals should apply for EI as soon as they lose their job, even if their Record of Employment (ROE) is not yet available. Click here for more.


Banking Solutions: The Bank of Canada has cut the interest rate to 0.75%, and the Office of the Superintendent of Financial Institutions announced the release of an additional $300 billion in lending capacity by the major banks with the expectation that they will support Canadian businesses and households.

The big six Canadian banks: Bank of Montreal, CIBC, National Bank of Canada, RBC Royal Bank, Scotiabank and TD Bank have made a commitment to work with personal and small business banking customers on a case-by-case basis to provide flexible solutions to help them manage through challenges such as pay disruption due to COVID-19; childcare disruption due to school closures; or those facing illness from COVID-19. More details here.


IF You Have Challenges Accessing Capital Elsewhere – Business Development Bank of Canada Programs:

  1. BDC Small Business Loans
  2. BDC Working Capital Loan to bridge cash
    flow gaps and support daily operations.
  3. BDC Purchase Order Financing to fulfill domestic or international orders.

Note: Some businesses such as pubs/ bars/ clubs and marijuana companies, and non-Canadian companies are not eligible to apply.


Business Credit Availability Program: Working capital loans of up to $2 million with flexible terms and payment postponements for up to 6 months for qualifying businesses. Coming soon, please click here for more.


Enhanced Canada Child Benefit: An increase to the Canada Child Benefit (CCB) for the 2019-20 benefit year, by $300 per child. Persons who expect to receive the Enhanced Canada Child Benefit are encouraged not to delay the filing of their taxes due to the personal tax filing deferral in order to ensure that their entitlements are properly determined for 2020-21. Click here for more.

Enhanced GST Credit for low & modest income families: A one-time special payment to families with low to modest incomes in early May through the Goods and Services Tax Credit (GSTC) providing families with close to $400 for single individuals, and close to $600 for couples. Persons who expect to receive the Enhanced GST Credit are encouraged not to delay the filing of their taxes due to the personal tax filing deferral in order to ensure that their entitlements are properly determined for 2020-21. Click here for more.


We are all in this together! If there is a way we can support you through these times, please contact the BIA office at 905-523-1646 or



The Downtown Update is the e-newsletter sent by the Downtown Hamilton Business Improvement Area to keep both members of the BIA and interested supporters of Downtown up-to-date with activities and issues in the core of our community.