COVID-19 – Latest Information for Businesses

It can be hard to keep track of the rapidly changing COVID-19 information & restrictions for businesses – find the details you’re looking for below.

The Ontario government has released A Plan to Safely Reopen Ontario and Manage COVID-19 for the Long-Term, which outlines the province’s gradual approach to lifting remaining public health and workplace safety measures by March 2022. The plan will be guided by the ongoing assessment of key public health and health care indicators and supported by local or regional tailored responses to COVID-19.

Ontario will slowly and incrementally lift all remaining public health and workplace safety measures, including the provincial requirement for proof of vaccination and wearing of face coverings in indoor public settings, over the next six months. This phased approach will be guided by the ongoing assessment and monitoring of key public health and health care indicators. As of October 25, 2021 at 12:01 a.m., Ontario lifted capacity limits, including physical distancing requirements, in the vast majority of settings where proof of vaccination are required, such as restaurants, bars and other food or drink establishments; indoor areas of sports and recreational facilities such as gyms and where personal physical fitness trainers provide instruction; casinos, bingo halls and other gaming establishments; and indoor meeting and event spaces.

At this time, the government will also allow other settings to lift capacity limits and physical distancing requirements if they choose to require proof of vaccination, including:

Personal care services (e.g., barber shops, salons, body art);
Indoor areas of museums, galleries, aquariums, zoos, science centres, landmarks, historic sites, botanical gardens and similar attractions;
Indoor areas of amusement parks;
Indoor areas of fairs, rural exhibitions, festivals;
Indoor tour and guide services;
Boat tours;
Indoor areas of marinas and boating clubs;
Indoor clubhouses at outdoor recreational amenities;
Open house events provided by real estate agencies; and
Indoor areas of photography studios and services.

View the full timeline for the next six months and all details online here.

Guidance for businesses in terms proof of vaccination requirements can be found here. Details about the vaccination requirements in general can also be found here.

For information on requirements from the City of Hamilton click here. For the City’s general COVID-19 page click here. Still have questions as a business owner? The City’s dedicated Public Health number for the business community only is 905-974-9848 option 4.

The Province also requires that every business has a COVID-19 Workplace Safety
Plan. For details & to download the template click here. Guidance from the City of Hamilton on creating a COVID Safety Plan can be found here. The City’s COVID-19 Screening Guide can be found here.

Businesses can contact the Province’s Stop The Spread Helpline for questions on the lockdown or support programs at 1-888-444-3659, open 7 days a week.

Additional Information & Resources for Businesses

All grants and financial support available for businesses can be viewed here.

The Hamilton COVID Concierge for Business is a one-stop online resource centre and phone line dedicated to supporting Hamilton businesses with their COVID-19 business questions and concerns. Hamilton businesses can call the COVID Concierge at 905-521-3989 (Mon-Fri, 8:30am-4:30pm) or contact them online. Learn more at

The Hamilton COVID Concierge for Business is brought to you by the Hamilton COVID Concierge Team, comprised of the City of Hamilton and the three local Chambers of Commerce.

For general COVID-19 information from the Federal Government including case numbers, travel restrictions, symptoms, and more click here.

For information from the Federal Government on transitioning from CERB to new benefits please click here. To find information on all Government programs available in response to COVID-19 for individuals AND businesses, including the Canada Emergency Rent Subsidy (CERS) click here.

For all resources available from the Province to help small businesses in Ontario click here.

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